Account takeover fraud is on the rise. Criminals use phone calls, emails, and text messages that appear to come from legitimate organizations, including banks, to trick consumers into sharing account information, passwords, or security codes.

Be Suspicious If Someone:

• Claims there's a problem with your account
• Pressures you to act immediately
• Asks for your account numbers, password, PIN, or online banking credentials
• Requests a one-time security code sent to your phone
• Instructs you to click a link, open an attachment, or download an app
• Asks you to move money to another account

When in Doubt, Stop and Verify
If you receive an unexpected text, email, or phone call claiming to be from Border Bank: Stop. Don't click. Don't respond. Don't provide information.
Instead, contact Border Bank directly using a trusted phone number to verify the communication before taking any action.

Protect Yourself

• Use strong passwords.
• Enable multi-factor authentication when available.
• Monitor your accounts regularly.
• Set up account alerts.
• Report suspicious activity immediately.

Remember: Scammers want you to react quickly. Taking a moment to contact the bank directly could prevent account takeover and protect your hard-earned money.

If something doesn't feel right, trust your instincts and call Border Bank directly. We're here to help.