FDIC Logo FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Border State Bank

Positive Pay

Do you have the tools in place to mitigate fraud and protect your business accounts?

Positive Pay

An effective tool to safeguard businesses from both check and ACH fraud.

Provide details of the checks you issue: dollar amount, date, payee, check number
Checks presented for payment are compared against details you provided
If items don't match details you provide, the check will be flagged as an exception
Log into business online banking to pay or return exception items

ACH Positive Pay

Establish rules for Companies that you want to allow to credit or debit your account electronically
If an ACH items is presented for payment that doesn't match the approved or blocked list, the item is flagged as an exception
Log into business online banking to pay or return exception items

Positive Pay

Positive Pay Benefits

Reduces losses incurred by check and ACH fraud that your business may otherwise be liable for if you fail to implement available services designed to identify and deter this type of fraud.
Puts you in control of pay or return decisions.
Conveniently accessed from Border Bank’s Business Online Banking – no separate credentials needed.
Automated email or text alerts notifying you of exception items.

Frequently Asked Questions

How does the Positive Pay system know which checks I have issued?

Each time you issue checks, you will enter the issued check information through our Positive Pay module in Business Online Banking.

You can upload an issued check file or manually enter individual issued checks.

How soon will my issued items reflect in the system?

You may enter issued items 24/7 within the Positive Pay system. Issued items will reflect in the Positive Pay system in real time.

You should always enter issued items prior to distribution.

How does the Positive Pay system monitor my ACH transactions?

You will utilize an approve or block list for companies that send debit or credit ACH items to your account.

You can build these lists as ACH items come into your account.

What is an exception item?

These are items for which you will make pay or return decisions. Examples of exception items are:

Checks which have never been on an issued items file.
Checks that are duplicates of ones that have been paid.
Checks with no check number, check number does not match, or zero for a check number.
Checks with amounts that don’t match the issued items file.
Checks where the payee does not match the issued items file (if using payee verification for check positive pay).
Stale dated items.
ACH items that are not on your approved list or do not meet the specified parameters of your approved list.

Will I receive notification of exceptions?

Yes. You will receive an email or text notification every business day at 7:00 AM Central notifying you that items are ready to be reviewed. If no users have logged into Positive Pay by 10:30 AM Central, you will receive a reminder notification.

What happens if I forget to review and decision my exception items?

In your Positive Pay agreement you will designate a default decision of “pay” or “return” for items that are not reviewed.